The Utilities Regulation and Competition Authority (URCA) is aware of Cable Bahamas customers having National Football League games blocked on certain channels on Sunday.Consumers have a reasonable expectation that their service should not be intentionally disrupted without notice and service providers have an obligation to inform their customers on changes to service ahead of time.Many consumers have filed complaints about the matter.URCA is making its own inquiries into what transpired to gain an understanding of what occurred and will update the public in due course if necessary. Media Contact:Juan McCartneyCorporate and Consumer Relations ManagerUtilities Regulation and Competition Authorityjmccartney@urcabahamas.bs1 (242) 396-5242
Political Broadcasts & Political AdvertisementsThe Utilities Regulation and Competition Authority (‘URCA’) issues this notice in accordance with Section 8(1)(e) of the Communications Act, 2009. The Commonwealth of the Bahamas will hold a bye-election in the West Grand Bahama and Bimini constituency on 22 November 2023. In preparation for the Advance Poll and Election Day, URCA reminds its Broadcast Licensees of the Code of Practice for Content Regulation - ECS08/2020 (“the Code”), specifically, Part 6-Political Broadcasts & Political Advertisements. Part 6 of the code sets the standards applicable to the broadcast of political advertisements and election programmes both preceding and during…
The Utilities Regulation and Competition Authority (“URCA”) issues this notice in accordance with Section 8(1)(d) of the Communications Act, 2009. On 18 September 2023, URCA published the “Proposed Revisions to Consumer Protection Regulations for the Electronic Communications Sector – ECS 10/2023” document on its website, which provided members of the public and interested parties the opportunity to submit to URCA written responses to URCA’s proposed changes to existing consumer protection regulations. After receiving requests from key industry stakeholders for additional time to formulate responses to the matters contained in the Consultation Document and recognizing the potential impact of the revisions…
The Utilities Regulation and Competition Authority (“URCA”) issues this notice in accordance with Section 8(1)(d) of the Communications Act, 2009. On 18 September 2023, URCA published the “Proposed Revisions to Consumer Protection Regulations for the Electronic Communications Sector – ECS 10/2023” document on its website, which provided members of the public and interested parties the opportunity to submit to URCA written responses to URCA’s proposed changes to existing consumer protection regulations to make the regulations up-to-date and fit for purpose; clarify ambiguous parts of the regulations; and issue new measures in areas where consumers were not protected. URCA has subsequently…
