We’re Making Some Big Changes
We’re excited to unveil a fresh, user-friendly experience designed just for you. While we’ve created a great new site, some features are still under construction.
20 October, 2024
🚧 Website Undergoing Major Upgrade 🚧 We are currently implementing a major upgrade to enhance your experience. Please bear with us as we continue to work on improvements. Thank you for your patience!
Our Mission
Improving lives through effective utilities regulation.
File A Complaint
We are here to listen! So voice your concerns—file a complaint today to ensure your feedback shapes a better, regulated future for all.
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File an Inquiry
Have a question or concern? Take the first step—file an inquiry now, and our team will provide the information and support you need.
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Know Your Rights
Empower yourself with knowledge—explore 'Know Your Rights' to stay informed and ensure you are well-versed in your regulatory privileges.
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About Us
We, at The Utilities Regulation and Competition Authority (URCA)
are an independent regulatory body overseeing The Bahamas’ Electronic Communications Sector (ECS) and the Electricity Sector (ES). We firmly believe in the transformative power of reliable, affordable, and high-quality utility services.
Our mission is clear, “Improving lives through effective utilities regulation.” At URCA, we are dedicated to turning this vision into a reality, working towards a future where access to essential services becomes a catalyst for positive change in the lives of all Bahamians.
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