Today, URCA issued a Public Notice extending the timeframe for interested persons to submit a response to its consultation document - Publication of Regulatory (Separated) Accounts (ECS 21/2011) published on November 22, 2011. The Notice can be viewed by clicking on the PDF document below. Downloads Public Notice - Extension of deadline for responses to consultation on publication of regulatory accounts
URCA has observed public advertisements regarding the provision of electronic communications services, particularly voice services, in The Bahamas by persons not licensed by URCA under the Communications Act, 2009 to provide such services. URCA advises that consumers should be aware of the risks of using services by unlicensed operators and further advises that it is an offence under section 16 of the Communications Act for any person to establish, maintain and operate a network or provide a carriage service in The Bahamas, including by use of radio spectrum, without a licence. A public register of licensed operators is available in…
Today URCA published the Draft Annual Plan for 2012 - ECS 24/2011 as a consultation document for comment. Comments should be received by 3 February 2012. The 2012 Fee Schedule - ECS 25/2011 was also published today. Both documents can be downloaded here and the publications section. Downloads ECS 24 2011 - Draft Annual Plan for 2012
Today the Utilities Regulation and Competition Authority (URCA) publishes its consultation paper entitled "Guidelines for developing Licensee Consumer Complaints Handling Procedures - ECS 23/2011". URCA is seeking views from members of the public, licensees and interested parties in relation to the introduction of a minimum set of criteria to be included by Licensees in developing Complaints Procedures. Such criteria aim to provide practical guidance for the step by step handling of a complaint by the Licensees and should also inform the consumer of the level of response to be expected from such Licensees when resolving their complaints. In this consultation,…
