9 March 2020 PRESS RELEASE FOR IMMEDIATE RELEASE URCA issues Final Determination and Order to The Bahamas Telecommunications Company Limited, BTC, for Breaches of Retail Pricing Rules and Other Measures On 28 February 2020, the Utilities Regulation and Competition Authority (‘URCA’) published a Final Determination and Order (ECS 01/2020) relating to The Bahamas Telecommunications Company Limited’s (‘BTC’) breaches of the Retail Pricing Rules for fixed service bundles, Consumer Protection Regulations, and its Individual Operating Licence (‘IOL’). BTC advertised the following changes to the public and implemented them without receiving URCA’s prior written approval: BTC added two channels to its Flow…
PRESS RELEASE 27 February 2020 FOR IMMEDIATE RELEASE ES 02/2020 Consultation on Public Electricity Supply Licensees Reporting Obligations Procedures and Guidelines The Utilities Regulation and Competition Authority (URCA), today announced the opening of the consultation on Public Electricity Supply Licensees Reporting Obligations Procedures and Guidelines (the Procedures and Guidelines). The proposed Procedures and Guidelines are in keeping with URCA’s role, and mandate under the Electricity Act, 2015 (EA), to continuously monitor the operational performance and results of its regulated Licensees. The purpose of this consultation document is to develop the framework and define the parameters which can be used by…
PRESS RELEASE FOR IMMEDIATE RELEASE PRESS RELEASE- CONSUMER PROTECTION (AMENDMENT) REGULATIONS The Utilities Regulation and Competition Authority (URCA) today published its consultation document on its Consumer Protection (Amendment) Regulations (hereinafter referred to as the “CPR” or “Regulations”). This document outlines URCA’s reasoning for having chosen to undertake a revision of the Regulations, which is due to: URCA’s appreciation that there are consumers within the electronic communications sector and the electricity sector that faces many unresolved issues in relation to services being offered to them by service providers; The nature and number of complaints URCA has received from members of the…
PRESS RELEASE For Immediate Release Announcement re the Death of URCA’s Board Member J Paul Morgan It is with a deep sense of loss and sadness that the Utilities Regulation and Competition Authority, (URCA) announces the passing of board members, J Paul Morgan. JP, as he was affectionately called, was a founding member of URCA’s board, having been appointed at the establishment of the authority in August 2009. JP was re-appointed by all subsequent administrations up to and including the current administration. He served the organization with distinction from 2009 up to his death Sunday 19 January 2020. As board…
