URCA Insider: Articles & More! Home News ECS 16/2012 Statement of Results/Final Determination: Consumer Complaints Handling Procedures URCA Communications June 6, 2012 ECS 16/2012 Statement of Results/Final Determination: Consumer Complaints Handling ProceduresPopular: News Events Press Releases Search Recent Posts URCA Natural Gas Sector Notice of Proposed Change in Control of Baker’s Bay Utility Ltd. URCA Electricity Sector Notice of Proposed Change in Control of Baker’s Bay Utility Ltd. URCA Finalises New Gas Service Worker Regulations URCA Publishes Statement on Review of BPL Fuel Tariff Glide Path URCA Finalises Regulatory Framework for Satellite-Based Electronic Communications Services URCA Fines BPL for Major Outage Reporting Breaches Popular Categories News Events Press Releases Media Room Photo Gallery Video Gallery