URCA Insider: Articles & More! Home News ECS 16/2012 Statement of Results/Final Determination: Consumer Complaints Handling Procedures URCA Communications June 6, 2012 ECS 16/2012 Statement of Results/Final Determination: Consumer Complaints Handling ProceduresPopular: News Events Press Releases Search Search Recent Posts URCA Publishes Addendum to 2024 Annual Plan URCA Announces Addendum to 2024 Annual Plan URCA Begins Public Consultation on Review of ECS Licences Public Register of Individual Licensees and Class Licensees Requiring Registration ES – Public Register of Licensees JOB OPPORTUNITY – Director of Electronic Communications Popular Categories News Events Press Releases Media Room Photo Gallery Video Gallery