Over the course of the past few months, the Utilities Regulation and Competition Authority (URCA) has received an increasing number of complaints from customers of Bahamas Power and Light (BPL) about high electricity bills.
Part of URCA’s remit as the regulator for the electricity sector in The Bahamas is to ensure consumer protection and support appropriate billing.
URCA considers electricity a basic necessity that should be affordable and remains concerned about the impact of high electricity bills on BPL’s customers and the economy.
Considering the widespread complaints, and in accordance with its commitment to protect consumers, URCA has been monitoring the situation.
Full document can be found below: