The Utilities Regulation and Competition Authority (‘URCA’) hereby issues this Statement of Results and Final Decision further to its Consumer Protection Regulations in the Electricity Sector in The Bahamas- ES 11/2020 (“the Consultation Document”), published on the 28 September 2020.

One of the primary roles of URCA is the regulation of the Electricity Sector (ES) in keeping with the overarching goals, objectives, and principles advanced by the National Energy and Electricity Sector policies. URCA acknowledges that the Licensee Consumer relationship is at the core of the ES and has a significant impact on the advancement of the sector, which was the motivation for establishing Consumer Protection Regulation for the Electricity Sector in The Bahamas (“ES CPR”).

Simultaneously with this Statement of Results, URCA will publish the “Consumer Protection Regulations for the Electricity Sector in The Bahamas” (ES 13/2020) on its website as a standalone document. URCA will revise the Consumer Protection Regulations for the Electricity Sector from time to time consequential to industry experiences, developing law, best practices and any changes to URCA’s powers and responsibilities. The Licensees and Consumers in the ES are to be guided by these regulations and the procedures established therein.